Nikko is adjusting nicely. I truly did not know what to expect when I got him.
Being on the same flight was a little nutty not knowing how he was doing, but you and your company truly did a wonderful job. The team that arrived in New Jersey to the team that arrived in Nevada were beyond professional and truly did care about Nikko. The team in Nevada said to me "You where on the same plane? I could have picked you up as well." That was truly a nice thing to say.
Nikko was in a crate for over nine hours and had no issues or accidents. He did great and it was all due to following the directions you guys provided.
I will be sure to use your company again if we ever move in the future.
Name: Ashley Number of Pets: 1 Pet Type: Cat From: England To: Japan
I'm curious as to what the requirements are for allowing my cat to move to Japan with me, more specifically, Sapporo (though my options are open right now). In the near future I'll be moving to Japan permanently to teach English and I'd like to take my cat with me as he's quite attached to me. He follows me around everywhere and meows at my bedroom door relentlessly whilst I am at college (according to my parents) so I feel like I can't just leave him behind.
I've heard a lot about a possible six months in quarantine but no concrete answers so far so I've decided to ask. I honestly couldn't bare the guilt of leaving him in quarantine for six months, and not to mention the stress from the travel could do some damage as well. If that's the case I think it may be a better idea to not take him with me, but of course that is also something I hate to imagine doing.
In addition to this, I know that a lot of places do not accept animals so my search for a place to live would be that much harder but if I can take him with me then I'm willing to give myself that restriction.
So yeah, any information would be appreciated.
Thanks for your question -- we understand that pets are part of the family and it sounds like your kitty loves you very much! Here is some information about how you can bring her to Japan with you.
First, take a look at these pet import requirements via the Animal Quarantine Service of Japan. If planned correctly, you should be able to avoid a long quarantine. The process is very particular, as you can see, but we've helped many pets move to Japan and they've been able to go home to their families pretty quickly.
The bottom line is to begin planning early, talk to your vet for help and advice, and continue to reach out to pet travel experts when necessary. If you're interested in finding out about our door-to-door services, you can fill out our free quote form.
Name: Mrs. Lopez Number of Pets: 1 Pet Type: Dog Pet Breed: Basenji Mix From: Vancouver, Canada To: Kuala Lumpur, Malaysia
There are seven quarantine days established for pets coming from the United States. Is there any similar restriction for pets coming from Canada?
Dear Mrs. Lopez,
Thanks, that's a great question. Malaysia imposes a quarantine on all countries not classified as "Scheduled Countries," which include the UK, Northern Ireland, New Zealand, Japan, Singapore and Brunei. Canada is not on the list, so the import requirements will be very similar to those you reviewed for the United States (and will include the 7-day quarantine).
Hope this helps! If you'd like some assistance with your move, you're welcome to contact us by filling out our free quote form. Moving a pet can be overwhelming at first, but it's important to know that there are lots of resources and experts out there who can help you move your dog safely.
Name: Arthur Toso Number of Pets: 1 Pet Type: Cat Pet Breed: Siamese From: Curitiba, Brazil To: Sacramento, CA, USA
I’m seeking information about bringing our family pet to the U.S. My family is from Brazil and recently we moved to Sacramento, California and due to airlines issues we couldn’t bring our pet with us.
We are willing now to get the family reunited again so I’d like to know if you provide a way to transport Animals from Brazil to U.S. and all issues associated with that.
I’m sure you guys have the best service for its customers, and in this case, pets.
Thank you, Arthur
Yes, we'd be happy to assist you! Here's how it works: Your cat needs to follow these import requirements for the United States, and if you decide to sign up for our services, we would help arrange the details, including the transportation for your cat to and from the airport. International moves generally start at around $2,500 USD for one small pet.
Please give our office a call or fill out our free quote form if you'd like to find out more. A relocation specialist experienced with moves such as this would be happy to speak to you further.
Thanks again for getting in touch with us, and we look forward to speaking with you soon about reuniting you with your cat.
Name: Lynze Number of Pets: 2 Pet Type: Cats Pet Breed: Domestic From: NYC To: Miami
I'm relocating to Miami for 6 months for a job. I am very close with my two cats. At first I was thinking of having a friend sublet my place and taking care of them but now I'm thinking I'd like to bring them down with me after I'm settled in. Which would be better and why?
It can certainly be tough to decide whether it's better to leave pets with a friend or bring them along for a temporary relocation, but hopefully we can help you think about some of the pros and cons.
Logistically speaking, bringing them to Miami with you means they'll need to be up to date on rabies vaccines, and you'll need to have a vet health certificate for each stating they are fit to fly. Here is a link to US pet travel requirements for your reference. You'll need to buy plane tickets for them there and back, so overall you'd need to be prepared to spend a few hundred dollars.
It may help to look over these frequently asked pet travel questions, which shed light on the process. If your cats aren't used to being in a travel crate you will want to help them get used to that before they fly, and it's important to choose a pet friendly airline (we usually go with United for domestic flights).
When handled correctly pet travel is safe, but often when weighing the financial costs and also the stress that may be caused to a pet who doesn't like change, pet owners decide it's better to let them stay with a trusted pet sitter. We understand that it can be tough to spend time away from a pet, but the bottom line is to do what is in their best interest.
Ultimately it's up to you, so we recommend that you talk to your vet, look over this information, and think carefully about what's best for your cats.
Hope this helps! Good luck with everything, Lynze.
Name: Audrey Number of Pets: 1 Pet Type: Dog Pet Breed: Pomeranian Puppy From: Taipei, Taiwan To: California, USA
I want to bring a three-month-old Pomeranian puppy from Taiwan to California. Will my puppy need to be in quarantine for 30 days in the USA? I do not want to bring my puppy to the US if he has to be in quarantine for 30 days.
Please let me know the procedures.
Good news, the US does not impose a quarantine when pets meet the proper import procedures. Check the rules out here -- basically you just need a vet health certificate issued within 10 days of travel stating your puppy is fit to fly, and you need to prove your dog is up to date on his rabies vaccines (unless he's actually younger than three months, then the rabies is not required).
Note that we do recommend waiting until a puppy is at least four months old before traveling with them, as this allows them time to grow strong enough to withstand the travel experience. Especially for long trips, it helps if they're more fully developed.
It's often hard to decide which move we should feature as our Pet Move of the Month, but no one should be surprised to hear that we asked Zimbo to take the spotlight this time around. We recently helped this loyal Rhodesian Ridgeback travel from Washington, D.C. to Uganda, and from there his dedicated owner Vince took the lead in getting them both to South Sudan, where they needed to be for Vince's job. It wasn't the easiest trip, but it was certainly cinematic (see for yourself in Vince's video below) and ultimately very successful.
Take a minute to read about Zimbo's tale of adventure below... And thanks to Vince for sharing this move and this incredible story with us!
It sounds like you're quite the world traveler. Have you ever moved a pet internationally before?
Yes. I got Zimbo while working in Zimbabwe so his first international trip was at 18 weeks old from Harare to Washington, D.C. I used a Zimbabwean pet relocation services for that move. I’m now in South Sudan because of work.
What were some of your concerns going into the move?
Well, they certainly weren’t with PetRelocation! South Sudan became the world’s newest nation in July 2011 after decades of conflict with the North, which had neglected many of the institutions and services to the people of South Sudan. As a result, my main concern was with the huge uncertainty of dealing with a public administration system that is “learning as they go.”
Did anything surprise you about the process?
Yes! Rather than flying Zimbo into Juba, I decided with PetRelocation that it would be safer to fly him into Entebbe, Uganda. PetRelocation took care of all the paperwork, relieving the stress and headache of having to navigate different customs forms, veterinary certifications, and airline services. They made my life so much easier.
From Entebbe I hired my own driver to take me to the Nimule border crossing with South Sudan. That’s where I encountered some of the worst road conditions I’ve seen in Africa. Even the 4x4 safari outfitted Landcruiser I rented couldn’t pass -- the roads had been completely wiped out by the rains.
So to cross into South Sudan, I had to place Zimbo on my lap -- mind you, he weighs 134 pounds! -- on the back of a boda-boda (motorcycle taxi) as we trekked through 15 kilometers of muddy and rugged terrain. It was an adventure I’ll never forget! In the end we reached Juba safe and sound and with an amazing story behind us.
How is Zimbo doing in your new home? Would you say it’s a pet friendly place to be?
Zimbo is doing great! He is a hit around Juba. Wherever I go people shout out his name and even at the UN compound the security guards always ask about him. I wouldn’t characterize South Sudan as a pet friendly place to be, but being a Rhodesian Ridgeback, he’s right at home in Africa.
What advice do you have for people who might be planning an international pet move?
Don’t think twice about using PetRelocation! They are amazing! From the first correspondence with PetRelocation, I knew they’d be great. Sarah Rosales and Amber Holub made Zimbo’s move as seamless, safe, and comforting as possible. They were perfect!!!
Pretty cool, right? For more about Zimbo's move, take a look at this video that Vince made about the trip:
Whether you're moving to Africa or Albuquerque, feel free to contact PetRelocation for assistance with your pet move.
Name: Jeff Number of Pets: 1 Pet Type: Dog Pet Breed: Black Lab Purebred From: Seattle, WA To: Sydney, Australia
I have read the instructions on your site regarding moving a dog to Australia, and I understand all of the shots and doctors visits, etc.
However, I don't understand the "quarantine" whereby 150 days of the 180 days total are "under quarantine." Does that mean that my black lab can't be with me for 180 days? Can you further explain what the entire quarantine process is with 150 days in origin country and 30 days in Australia?
Thanks for the questions. Figuring out the pet import process for Australia can certainly be confusing, but we'd be happy to help!
Here are a few things you should know:
-The first part of the quarantine process takes place at home and your dog stays with you. The "180 days" simply refers to how long the whole process takes from beginning to end. The final part of the process (after your dog arrives in Australia) is the part spent in a quarantine facility.
-The pet import rules for Australia are actually set to change in February 2014. For pets who meet all the requirements, the actual Australia quarantine time will be reduced to 10 days rather than the current 30 days. Go here for more information.
-If you visit the Australia Government Department of Agriculture website, you can use the instructions and the new drop-down tool to plan your move.
-If you're moving before Feb. 3, 2014, you'll still need to fulfill the Australia quarantine requirements as they currently stand.
Hope this helps, Jeff. If you'd like to find out more about our pet transport services, please fill out our free quote form. Thanks again for the great question, and good luck with everything!
The best way to go about researching the procedures is to visit the official Australia government website. As you'll see, they actually now provide a handy drop-down chart and timeline based on your move details. The last time we checked, the site says that pet moves taking place after Feb. 3 will fall in line with the new requirements (so pets will have a 10-day quarantine rather than the current 30-day quarantine).
Pets coming from Japan, a Category 2 country, still need to fulfill a quarantine upon arrival. For more information about Australia quarantine, please feel free to explore our blog (here's a great dog and cat quarantine story, for example). Hopefully you'll see it's not such a scary prospect!
If you have further questions and think you'd like some professional assistance with your move, please fill out our free quote form. Good luck with everything, and thanks for the questions!
Name: Brigitte Number of Pets: 1 Pet Type: Cat Pet Breed: Domestic Cat From: Duesseldorf, Germany To: Saywer County, Wisconsin
I would like to travel with my cat from Germany to Wisconsin. I would like to enter the United States via Minneapolis, Minnesota.
My cat is chipped, has her regular vaccinations, and one vaccination against rabies. It was given to her at 10/10 2013. My cat lives in my apartment only, and because of this fact she does not get in contact with other animals.
Would you please tell me if there are any more requirements to be met in order to take my pet with me on the journey? Do I need special forms to be filled out by the vet?
If so, please inform me which ones I need and where I can get them.
It sounds like you're off to a great start. The pet import requirements for the United States are pretty straightforward -- essentially you need to have a health certificate (issued by your vet within 10 days of departure) and proof that your cat is up to date with the rabies vaccine.
Be sure to choose a pet friendly airline and check with them in advance to make a reservation and find out about their policies, and if your cat isn't used to traveling, you can help her in the weeks before your move with these cat crate training tips.
Please contact us if you have any more questions about your move, and good luck with everything!
Name: Gerry Number of Pets: 2 Pet Type: Cats Pet Breed: Abyssinian From: Canada To: US
We are going to Florida for a four month vacation. What type of vaccinations do the cats need?
Bringing your cats to the United States for a few months means you'll need to have a vet health certificate for each of them stating they are in good health and fit to fly. You can find the US pet import rules outlined here.
The US is a bit less strict than Canada, so for your return trip you may also need to show proof that your cats are up to date on their rabies vaccines (it's a good idea to have this information no matter where you're traveling). Here are the Canada pet import rules.
Beyond this, you'll need to make sure you have the correct travel crates for your cats, and it's a good idea to contact the airline you'll be using to find out about their preferred pet practices and rules. Though not required, we do suggest that your cats be microchipped, as well.
Thanks for your message, and please contact us if you have any more questions about traveling with your cats. Hope you have a great time in Florida!
Name: Aissa Number of Pets: 1 Pet Type: Dog Pet Breed: Terrier Mix From: Philippines To: Canada
What are the documents that I need to have or secure if I want to bring my pet dog with me from the Philippines to Canada?
Moving pets to Canada means following these pet import requirements. In addition to the documents listed, your dog should have proof that a rabies vaccine has been administered at least 30 days before departure (but not more than one year). We also recommend a microchip, thought this is not explicitly required.
We also suggest taking the time to choose a pet friendly airline and helping your dog get used to the travel crate in the days and weeks before the flight. Acclimation helps pets experience a less stressful transition overall.
If you have any more questions about your upcoming pet relocation, feel free to contact us for a quote for our services. Hopefully this helps you along your way -- good luck with everything!
Name: Erika Number of Pets: 6 Pet Type: Five dogs and one cat Pet Breed: Chihuahuas & American Bobtail From: Midland, Texas, United States To: Auckland, New Zealand
I'm really confused about moving all of my animals to New Zealand. Is there a certain number of animals that I can move? Do I have to wait a certain number of days after all shots before importing them? Really desperate for help!!
Here's a good resource for you to check out: it's the official government guide to bringing cats and dogs into New Zealand. Since there are several steps (vaccinations, documents to secure, etc.), it's important to set up a timeline and follow it closely.
You will also need to secure the correct travel crates for your pets and check with the airline about any restrictions they may have. It's likely that, since you have so many pets, they will end up traveling on a couple of different flights. Keep in mind: for most of the pet relocations we arrange, pet owners and pets fly separately (and that's just fine).
If you'd like to find out about the services we offer, please fill out our free quote form. Hopefully these links help to get you started... Be sure to let us know if you have more questions, and good luck with everything!
Name: Stephanie Number of Pets: 1 Pet Type: Dog Pet Breed: Rottweiler From: Costa Rica To: Orlando, FL
I am living in Orlando, FL, and I am interested in getting my dog shipped from Costa Rica to Orlando, FL. Do you provide services where my dog can be picked up and shipped to Orlando, or would I have to arrange transport to your location? Please let me know what my options are.
Yes, we typically provide door-to-door pet transport services, meaning we pick up pets from your residence (or wherever Point A may be), go through customs procedures, help arrange the flight and the paperwork involved, and then take them from the arrival airport to the new home. Sometimes pet owners choose to handle portions of this process on their own, while others are happy to delegate just about everything to a team of experts.
We were recently contacted by a British documentary team looking to feature a post-flight pet reunion in their upcoming "Arrivals and Departures" project. We thought it sounded like fun, so we're helping them spread the word!
Here's the casting call:
A new British ITV documentary is following interesting stories of people flying in and out of London Heathrow Airport. We have covered lots of strong departure stories of people emigrating, travelling for work, and those embarking on poignant foreign travel.
We are now looking for ARRIVAL stories – if you are flying an animal into Heathrow Airport between now and March 2014 please get in touch!
Name: Sandra Number of Pets: 1 Pet Type: Dwarf Bunny From: America To: Australia
What are the requirements that must be met to take my bunny with us to spend six months or more in Australia?
According to the official Australia Department of Agriculture website, rabbits can only be imported from New Zealand. Australia is a strict country when it comes to importing animals, and unfortunately it looks like you won't be able to bring your dwarf bunny with you. Here is more information about bringing pets to Australia.
It sounds like you're not planning a permanent move, though, so hopefully you can find a great pet sitter to care for your rabbit while you're gone. Sorry to be the bearer of unfortunate news, Sandra!
Please let us know if you have any other pet travel questions, and good luck to you.
Name: Robb Number of Pets: 1 Pet Type: Dog Pet Breed: Dalmatian From: Salt Lake City, Utah To: Crossville, TN
Are there any special fees for the dog traveling by air through cities like St. Louis, and are there any special vaccinations (shots) other than normal rabies/parvo, etc?
Thanks for your question. Domestic pet travel isn't nearly as complicated as traveling with pets internationally, but it's still a good idea to allow some time for planning and to make sure you have everything you need.
To go from Utah to Tennessee, your dog will need a vet health certificate issued within 10 days of departure stating she's fit to fly, and you'll also need to show that she's up to date on her rabies vaccine. Here's link with the information you'll need about traveling with your dog to Tennessee.
Beyond that, you can contact the airline you're using to find out about their pet travel rules and fees, secure the correct travel crate, and then you should be good to go. Please contact us if you have any remaining questions, though, and if you're interested in our door-to-door services you can fill out our free quote form.
Name: Sarah Number of Pets: 2 Pet Type: Cats Pet Breed: European Tabby From: Barcelona, Spain To: Charlotte, NC, USA
I will be moving back to the States soon (I'm an American living in Spain) and need to transport my cats to the States. They were born in Spain and have never been to the US. Most airlines only allow one pet per passenger in the cabin on international flights and I need to transport both of them.
If I transport them in the cargo area, will they die? I've been reading some terrible stories! What are my best options for transporting them? If they travel with me, will I be able to get them through customs, or will I need to have a representative in the first US airport that we land in? We'll have at least one layover to reach our destination (most likely in the US).
I don't mind paying for a transport service if it's not too costly... I just want them to reach the US safely with the least amount of emotional trauma possible.
Thanks in advance!
You have some great questions and we'd be happy to offer some advice. First, take a look at the pet import requirements for the United States. This is actually one of the easier countries to bring pets into, as you just need a vet health certificate and proof that the cats are up to date on their rabies vaccines. Some pet owners choose to handle customs clearance themselves while others hire an agent or a pet transport service to assist them.
Regarding pet travel in the cargo area, this is something our company frequently arranges and we've moved thousands of pets safely this way. Hearing about unfortunate incidents in the news regarding pet shipping is extremely disappointing, but it's important to remember that tragedies like this are nowhere near as common as ordinary, uneventful pet transports. These heartbreaking events are often preventable, and operating with expert knowledge is critical.
Not only does our team make use of vast experience and knowledge, we work with pet friendly airlines who have developed strong pet policies over the years. While there are no guarantees in life, we try to ensure that pet travel is undertaken in the safest way possible. Here's a post from our blog about minimizing the risks of pet travel that may help shed light on a few of your concerns.
You're welcome to give our office a call or fill out our free quote form if you're interested in further assistance. It's normal to feel nervous about moving your furry best friends, but remember that you do have choices and resources available to help plan the safest trip possible for them.
Hopefully this helps to get you started. We look forward to hearing from you, and wish you all the best!
We know you have many questions about moving your pet. Please complete the fields below to receive your complimentary consultation with one of our PetRelocation specialists, as well as to obtain an estimate for your pet(s) relocation.