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Help Me Move My Pet

Friday Good Deed: Support the Pedal for Paws Bike Ride

Friday, April 18, 2014 by Caitlin Moore

Feel like doing a good deed for animals as this Easter weekend begins? Consider supporting The Pedal for Paws Bike Ride for pets in need.

Yesterday Floyd Lampart, a cyclist and pet lover, left his home in Lake Clear, NY and will ride his bike to Kanab, Utah (that's nearly 2100 miles). He intends to raise $40,000 to help rescue homeless pets through Best Friends Animal Society in Utah. Last year Lampart rode around the perimeter of the United States with the goal of raising $100,000 for a new animal clinic in Kanab and didn't quite reach it, so he's undertaking another ride and hopes to raise the rest of the intended funds.

Lampart and his wife have adopted five dogs from Best Friends and tend to befriend pets wherever they go. (That's Fuzzy below, a stray dog Floyd found in California and ended up taking home with him.) In addition to riding for pets, Lampart is also dedicating this cross-country trip to the memory of his son, who recently passed away.

If you'd like to help this worthy cause, make a donation here. Lampart hopes to reach Utah by the end of May in time to attend the dedication ceremony for the new clinic the original funds helped to build.

We congratulate this passionate animal lover on the work he's accomplished so far, and wish Lampart a safe and smooth ride!

 

Fuzzy, a dog Floyd met and adopted on his last big bike ride.

Pet News Round-Up: Tips for Easter Pet Safety & More

Friday, April 18, 2014 by Caitlin Moore

Our dogs, ourselves.

USA Today presents dog travel tips from author Kelly Carter.

The story of Dolli the cat's move to Japan.

Watch and play with your pet remotely with the successful Kickstarter project Petcube.

 Have you met the cutest baby and dog duo ever, Zoey and Jasper? Here's their Tumblr so you can catch up.

This Washington hotel is super pet friendly.

Can this man make his dog a Hollywood star?

From the archives: Tips for Easter pet travel.

Finally: Please take our pet travel survey!

 

two cats

Have a lounge-y weekend!

Hedgehog Travel Questions

Thursday, April 17, 2014 by Pet Travel Questions

Name: Shannon
Number of Pets: 1
Pet Type: Hedgehog
From: Doha, Qatar
To: Ontario, Canada

 

Dear PetRelocation,

Can we move a hedgehog to Canada?

Thanks,

Shannon

 

Hi Shannon,

According to the information currently available from the Canadian Food Inspection Agency (CFIA) and its Automated Import Reference System, hedgehogs are not permitted entry into Canada from Qatar.

Here's what the website says: "The import of these animals from this/these countries is currently prohibited. A risk assessment may be required before the development of import conditions could be considered. If you wish more information on the risk assessment process, please contact your nearest CFIA Import Office."

Feel free to contact a CFIA office to find out about the latest rules and regulations. Sometimes online information about pet import laws isn't quite up to date, so it's always a good idea to double check with the direct authorities about changes that may have occurred or that may be upcoming.

In general, rules surrounding hedgehog travel into other countries aren't often well-outlined, so no matter where hedgehog owners hope to go, it looks like a bit of research will be necessary.

Thanks for checking in with us, and good luck with everything!

 

hedgehog

"Q the Hedgehog" - Midiman/Flickr

 

Pet Travel: Ground Transport vs. Flying

Thursday, April 17, 2014 by Pet Travel Questions

Name: Chadd
Number of Pets: 1
Pet Type: Small Dog
From: Houston, TX
To: Marshall, WI

 

Hi PetRelocation,

My friend doesn't want her dog to fly. Is there a service that provides car transport within the United States?

Thanks,

Chadd

 

Hi Chadd,

Thanks for the question. It's understandable to feel nervous about pet air travel, and ground transport options do exist. Doing a Google search or using IPATA.org to find a local pet transport agent who is willing and able to make long road trips is probably your friend's best bet if that's what she is interested in doing.

That being said, if your friend learns more about air travel she may be surprised to find how safe it really can be. Here are a few links that serve as good starting points for building an informed idea of how things work:

 

Hope this helps! Please let us know if you have more questions and good luck in finding a good solution for your friend's dog move.

 

 



 

Planning Cat Travel to Hawaii

Wednesday, April 16, 2014 by Pet Travel Questions

Name: Elizabeth
Number of Pets: 3
Pet Type: Cats
Pet Breed: Domestic Short Hair
From: New York
To: Hawaii

Hello,
Can you please tell me the requirements for moving my three cats from New York to Hawaii?

Thanks very much,
Elizabeth

 

Hi Elizabeth,

Thanks for your question, we'd be happy to help. Moving pets to Hawaii does require extra work compared to going to any other US state, so you'll want to go over everything carefully in advance to make sure your cats' move is a smooth one.

Here's a link to the official state of Hawaii website including frequently asked questions about pet entry and quarantine. If you carry out the steps correctly regarding timing of the rabies vaccines, etc., you should be able to avoid quarantine with the 5-day-or-less program.

In addition to following this information, you'll also want to book your cats' flight on a pet friendly airline and help them to feel as comfortable as possible in their travel crates. Here are some cat crate-training tips in case you want to know more.

If you think you'd like some assistance with your move, feel free to contact us. We've helped several cats move to Hawaii safely (including Mahalo) and would be happy to help you, too.

Either way, good luck with everything and enjoy Hawaii!

 

Pet Client Story: "My Little Fellow"

Wednesday, April 16, 2014 by PetRelocation.com Customer

Name: Sandie
Pet's Name: Barney
From: Florida, USA
To: London, United Kingdom

I was really happy with PetRelocation.

The best thing was the interaction with me about the move; we chose door-to-door service and were called by the person collecting Barney to tell me what time Barney was being picked up. He called from the airport to say all was well, and another person bringing him to me called and told me he was on his way.

Barney was fine. We were very happy with the company and would recommend anyone relocating to use them.

 

barney





 

Where to Start When You're Nervous About Pet Travel

Tuesday, April 15, 2014 by Pet Travel Questions

Name: Lori
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Yorkshire Terriers
From: South Africa
To: Canada

 

Dear PetRelocation,

My Husband and I are in the process of trying to move to Canada, but our dogs are our first priority and we will not move without them.

Our Yorkshire Terriers are 9 months old and they weigh 2.5kg and 3.5kg, respectively. We would like to know the process of relocating them to Canada, i.e how do they travel, what about food and water, do they need to stay in quarantine when they arrive, do they travel the same time that we travel, or is their a waiting period before they can travel?

They are both microchipped and their vaccinations are up to date.

Kind Regards,

Lori

 

Hi Lori,

Thanks for your question -- we completely understand what it's like to feel that dogs are part of the family!

Take a look at the pet import requirements for Canada to see what you'll need to do to prepare. In addition to getting the paperwork ready (health certificates, etc.) it's important to book their flights on a pet friendly airline and make sure you have the correct size/style travel crates for them. You don't need to travel on the same flight as them, but you will need to have someone who is able to check them in and clear customs on the other side.

As for your other questions, it may help to read over these frequently asked pet travel questions and these pre-flight preparation tips. Pet travel can be overwhelming at first, but the more you can educate yourself, the more empowered you will begin to feel.

If you think you'd like to hire some professional assistance, we'd be happy to discuss our services with you. Feel free to give our office a call or fill out our free quote form.

Hopefully this helps to get you started! Good luck with everything, and let us know if we can be of further assistance.

Sammie and Katie's Return from Dubai: "Smooth Ride!"

Tuesday, April 15, 2014 by PetRelocation.com Customer

Name: Beth and Larry
Pets' Names: Sammie and Katie
From: Dubai, UAE
To: New Braunfels, TX
 

We chose to have PetRelocation move our pets because they did a great job moving them three years ago TO Dubai!

This time also, they did not disappoint! They took care of the vet visit to get the Health Certificate, picked them up for the airport, and got them on the plane! They kept us posted as to when the plane left, and when they arrived in Houston. Then, they brought them right to our door in New Braunfels!

The pets were great when they arrived, and are still doing great! We are very impressed with the job that PetRelocation does! We will definitely use them if we and our pets move again!

Air Travel with a Shiba Inu

Monday, April 14, 2014 by Pet Travel Questions

Name: Myrna
Number of Pets: 1
Pet Type: Dog
Pet Breed: Shiba Inu
From: Los Angeles, CA
To: San Juan, PR

 

Dear PetRelocation,

What age is the best for my dog to travel? I'm really scared that something will happen to him since this is a long trip!

Thanks,

Myrna

 

Hi Myrna,

We recommend that pets be at least 16 weeks old before they travel, and when it comes to older dog(e)s, the decision should be made on a case by case basis with the help of advice from a vet. Here's more about flying with older pets.

In general, the risks associated with pet travel can be kept to a minimum when the right choices are made. Make sure your Shiba Inu is at a healthy weight and exercises regularly, be sure he is well-hydrated before the flight, and definitely choose a pet friendly airline that will make his comfort and safety a high priority. Crate-training is also a key part of making sure the trip goes well.

Please take a look at these frequently asked pet travel questions if you'd like to learn more, and feel free to contact us if you'd like further professional assistance.

Thanks for reaching out, and we wish you the best of luck in your travels!

 

A Cat Relocation Story: Dolli's Journey to Japan

Monday, April 14, 2014 by PetRelocation.com Customer

Name: Allison
Pet's Name: Dolli
From: Houston, TX
To: Yokohama, Japan

I couldn't be more pleased with Dolli's move and the excellent support and service I received from Tobi and Sarah.

I was very nervous about putting Dolli though a move of this magnitude. Would she be safe flying as live cargo, would it be better for me to take her myself in the cabin with me? When Japan import requirements required us to leave her behind with a trusted friend for four months in order to avoid a 180 day quarantine upon arrival, my decision was made. I would have to trust a pet relocation company.

Tobi talked me though every step of the process. She made sure the paperwork was in order and she answered all of my questions. And when Dolli's move day finally came, I was so glad that I had Tobi as a support structure to lean on.

Dolli arrived safe and sound. She was in good spirits, her crate was clean and it was immediately obvious that she had been taken good care of by KLM cargo and the staff at the KLM pet hotel in Amsterdam during a layover stop.

PetRelocation did an amazing job coordinating her move!!! I will definitely use them again on our return trip to the US. I am so glad that Dolli is here with us and our family is together again :)





Watch This #PuppyHour Video from SXSW 2014

Friday, April 11, 2014 by Caitlin Moore

It's been almost a month since we hosted the SXSW #PuppyHour at our Austin, TX office, and as you may have heard, it was a great success!

Not only did we meet up with lots of pet lovers in town for SXSW Interactive, we joined forces with a few well-meaning groups and were able to adopt out nine puppies from Austin Pets Alive!

In case you missed out on the fun, here's a little video recap put together by GoBank. In summary: Puppies!

 

International Travel with a Shih Tzu

Friday, April 11, 2014 by Pet Travel Center Questions

Name: Lydia
From: Seattle, WA
To: Shanghai, China
Pet: Lucy
 
Dear PetRelocation,
 
My husband and I will be relocating to either Shanghai, China or Amsterdam, and I was wondering if I would be able to take my one-year-old Shih Tzu with me to fly overseas. Which airlines are most friendly to fly? Would they allow her to fly? She's healthy!
 
Thanks,
Lydia
 
 
Hi Lydia,
 
Thanks for submitting a question to us, we'd be happy to offer some advice.
 
Every country is different when it comes to import requirements for pets, so take a look at the specific rules for China and for the Netherlands. China may require a quarantine depending on your port of entry, and the Netherlands does not have a quarantine if you meet all the requirements.
 
As far as airlines, it's important to choose a pet friendly carrier (we often use United, KLM and Lufthansa, for example). It will also help to make sure that your dog is comfortable spending time in her travel crate, as this will make the trip less stressful for her (and for you).
 
If you have questions about any of this, please give our office a call or fill out our free quote form. We arrange door-to-door pet moves and would be happy to discuss costs and logistics if you're interested in hiring some assistance.
 
Either way, good luck with everything and travel safely!
 
 

Pet News Round-Up: Are Pets Being Treated More Like Humans?

Friday, April 11, 2014 by Caitlin Moore

How to have a stress-free pet boarding experience.

General travel: All about Abu Dhabi.

Toby's mom draws a comic about his cat adventures, which now include his international move to London.

Author David Grimm discusses how pets are blurring the lines of personhood.

More general travel: Airlines received fewer complaints last year (but misplaced more bags).

What Dogster loves about positive dog training methods.

Read the story of three cats who moved to the UK.

Finally, meet Sam and Gretchen, the Weimaranars we featured as our Pet Move of the Month!

 

Happy Friday, pet lovers!

 

Summer Pet Travel: 2014 Airline Embargo Information

Thursday, April 10, 2014 by Caitlin Moore

puku the bulldogIt's that time again... As summer approaches many people start to plan their relocations, and it's important to be aware of temperature-based airline embargoes that may affect travel arrangements for pets.

Read on for an initial list of embargoes from major airlines. We'll be sure to keep you updated as changes are made and more restrictions are announced, so keep in touch if you have a pet move on the horizon.

United

  • ALWAYS: No English Bulldogs, French Bulldogs or their mixes unless under 6 months or under 20 lbs
  • May 15th – September 15th: No Pugs, Boston Terriers, French/American Bulldogs unless under 6 months old
  • September 16th – May 14th: Snub-nosed breeds are accepted if forecast temperature is 85 degrees or lower during departure/arrival times

KLM

ALWAYS: No English Bulldogs, French Bulldogs, Boston Terriers, or Pugs

British Airways

  • March 22nd – October 22nd: No pets in or out of PHX
  • June 1st – September 15th: No pets in or out of DFW, IAH, DEN or AUS
  • April 21st – October 21st: No pets in or out of LAS
  • ALWAYS: No Bulldogs, Pugs, or Pekinese, other snubs are acceptable if kennel is one size larger

Lufthansa

  • ALWAYS: No pets in or out of DTW if the temperature exceeds 80 degrees. Also, no Boston Terriers, Boxers, Brussels Griffin, Bulldogs (all breeds except American), Chow Chows, English Toy Spaniels, Japanese Chin, Pekinese, Pug (all breeds), or Shih Tzus unless under 80 degrees  
  • SUMMER: No pet imports into IAH (exports okay)

Delta

ALWAYS: 85 degrees maximum for all warm-blooded animals, except snub-nosed breeds. 75 degrees maximum for all snub-nosed breeds (Pit Bull, Staffordshire, Boston Terrier, Boxer, Brussels Griffin, Bulldog (all breeds), Chow Chow, English Toy Spaniel, Lhasa Apso, Japanese Boxer, Japanese Spaniel (Japanese Chin), Mastiff (all breeds), Pekinese, Pug (all breeds), Shar Pei, Shih-Tzu, Tibetan Spaniel, Burmese (cat), Exotic (cat), Himalayan (cat), and Persian (cat)

Air Canada

ALWAYS: Consult here and here to find out about the most current restrictions

Worried about summer embargoes getting in the way of your pet's move? Please contact us and we'll help you figure out the best and safest way to get your pet to your new home.

Cat Move Story: "Finally Resting in Their New Home!"

Thursday, April 10, 2014 by PetRelocation.com Customer

Name: Christine
Pets' Names: Toulah, Sheba and Tahra
From: Los Angeles, CA
To: London, UK
 

My recent move to the UK was made possible due to the dedication, professionalism and exceptional service that PetRelocation provided.

Although I had planned my trip many months earlier, I had an unexpected family emergency that precipitated my departure out of the US within a few hours. This, of course, gave me no time to make arrangements for my cats, household effects, etc., and so it was an extremely stressful time for me leaving the county without my beloved cats, Tahra, Sheba and Toulah.

 

 

Thankfully, this is where PetRelocation showed their “big guns.” Once I was able to gather my thoughts, I called Keith and told him my dilemma. I also discussed with him my anxiousness about not being there to take my cats for their final vet check prior to departure, as they were very nervous cats and I thought someone strange taking them would unsettle them more. No worries, he says, we’ll take care of everything, just tell me what day you want them to travel, and I’ll take care of everything else.

As promised, within a day or so, Keith had flights booked and made arrangements to have my cats picked up early in the morning (7:30 a.m.) for their vet visit and then boarded at a kennel during the day until it was time for them to be transported to LAX for the 8:30 p.m. flight. I must say, it all worked liked clockwork, and I was constantly being updated on the progress of my cats via text messages up until their departure. Of course, I was still a little worried about how they would fare with this extended travel time, as the early pickup time had now increased their travel time from around 17 hours to roughly 25 hours.

 

 

On my way to Heathrow to pick up my precious cargo, I was, to say the least, very nervous. As I arrived at the pet reception area at Heathrow, I was scared to even ask how my cats had fared on the long journey. I thought, so long as I don’t ask, I won’t be the beholder of bad news. However, I had nothing to worry about, as I received a call from Keith telling me that everything was fine with my cats and all their paperwork was processed and they were ready to come out any minute. I thought, How did he know that? Amazing. It was then that I knew everything was “just fine,” and I started to relax.

On finally seeing my cats, they were in fantastic shape, alert and content in their travel carriers. I could not believe how comfortable and relaxed they all were after such a grueling journey.

I just want to thank everyone at PetRelocation, especially Keith and also Scotty, who no longer works there, for their amazing knowledge in helping me through the maze of transporting pets to the UK. These guys were unbelievably patient with me, as I ask a lot of questions and need constant reassuring, but there were never too many questions for them.

 

 

If anyone wants to transport their pet to another country, I highly recommend PetRelocation. I would not use any other company for my precious cargo. Just an amazing company with amazing people...

Christine, UK

Planning Cat Travel to Italy

Wednesday, April 9, 2014 by Pet Travel Questions

Name: Ray
Number of Pets: 2
Pet Type: Cats
Pet Breed: Russian Blue & Long Hair Tabby
From: Joshua, TX
To: Arona, Italy

 

Dear PetRelocation,

Can you provide me details for transporting my two cats? How does the process work to bring them to Italy?

Thanks,

Ray

 

Hi Ray,

Thank you for your question. You can start by taking a look at the pet import requirements for Italy to get an idea of what to expect. To summarize, going to an EU country means you'll need microchips, vaccines and the correct documentation for your cats.

We also recommend choosing a pet friendly airline, and your cats will need airline-approved travel crates that they're hopefully okay with spending time in (if you need some crate-training tips please take a look at our blog). It's important to start arranging your travel details a few weeks before your planned departure date.

Please let us know if you have further questions, and if you'd like to find out more about the door-to-door services we offer, you're welcome to fill out our quote form.

We look forward to hearing from you and wish you lots of luck with your move!
 

Pet Move Update: Toby has Landed in the UK!

Wednesday, April 9, 2014 by PetRelocation.com Customer

Here's an update about Toby, the cat we told you about a few days ago who is featured in his mom's comics. His move is complete and he's doing well!

Thank you guys again for all your help -- everything went great, and Toby is now a world traveler (talk about the REAL Adventures of Toby, ha ha).

Have attached a few pics -- the first one is of him when we first arrived (“No pics, Mom,” he says) and the second one is a pic of him enjoying watching the birds and cars go by in my friend’s flat yesterday.

Thanks again for everything!

Brooke & Toby

 

 

PetRelocation Shortlisted for a 2013/14 Re:locate Magazine Award

Tuesday, April 8, 2014 by Caitlin Moore

This morning we were excited to learn that we've been shortlisted for a Re:locate Magazine Award in the Excellence in Employee and Family Support category. Thank you to our clients and colleagues for helping us to achieve this recognition!

From the press release:

Re:locate’s managing director, Fiona Murchie, says, “The quality of this year’s entries – which came from organisations both in the UK and around the world – is truly exceptional. There are shining examples of those from across the relocation spectrum who are rising to opportunities, overcoming challenges and driving through change."

During the next few weeks, the judging panel will have the difficult task of choosing an overall winner from each category.

It's an honor to see our company listed alongside other hard-working, top-notch relocation companies, and we congratulate everyone who has been recognized.

Read more about the Re:locate Awards here, and wish us luck in making the final cut!

Pet Move of the Month: Sam and Gretchen's Move to Saudi Arabia

Tuesday, April 8, 2014 by PetRelocation.com Customer

sam and gretchenThis month's featured pet move puts the spotlight on two Weimaraners, Sam and Gretchen, who moved from Texas to Saudi Arabia when the family relocated due to a work transfer.

It was the first big pet move for them, and so they decided to enlist our help to assist with a smooth transition.

Read on to find out more about dog life in Dammam, and join us in wishing these sweet pups all the best in their new home!

What were some of your initial concerns?

Our initial concerns were around the safety of our dogs from the time they left our house in Texas to Saudi Arabia. We wondered if they would be able to handle a trip that long, would they get hungry, scared, lost or stolen, etc.??

What surprised you about the pet travel process to Saudi Arabia?

From our perspective it was a pretty easy process. We would caution people to be very patient with the Saudi side of things. It moves kind of slow over here, so things might not get done until the very last minute. Just be ready!

 

 

How did Sam and Gretchen handle the transition?

They actually handled the whole transition much better than we expected. They did really good on the flight over from Houston, TX, even though I was a nervous mom!

The other big issue we thought would be challenging is the fact that we really don’t have much grassy areas in our compound and no dog parks. Our dogs were used to a very large, fenced-in yard and lots of freedom to run whenever they wanted. Now they are on a leash at all times, go for walks every day, and are just fine with that. We really think they just love that we are all living together again!

 

 

Is Saudi Arabia a pet friendly place to be?

I think in general Saudis prefer cats to dogs. On our compound most of the people are Americans and Europeans except for the compound maintenance and security staff. We have big dogs, and everyone is pretty much afraid of them. Most people are really intrigued by our dogs, probably due to their size, but once they get comfortable with seeing the dogs around they are better.

We have not had them off our compound yet except to go to the vet/boarding facility. In our area, it is hard to locate vets, boarding, pet stores and supplies. All of this is about an hour away from us.   

What advice do you have for people who might be planning a pet move?

Trust PetRelocation staff to handle everything, they all did an outstanding job for us! We had the dogs picked up at our home, driven an hour to the airport, flown from Houston to Amsterdam and on to Dammam KSA, then delivered to our home about an hour from the airport.

Our dogs came out of their crates just as happy, healthy and safe as they could be. PetRelocation and KLM really did a great job handling our dogs. We have already recommend them to others and we would certainly use them again.

 

 

What made you decide to hire PetRelocation to assist you?

We liked the way the staff talked to us -- like our dogs were their dogs. And we have to say that not only did they talk that way, they performed that way too. They answered all our questions and made us feel more comfortable about our dogs' long journey.

 

Thanks to Sam and Gretchen's owners for taking the time to answer our questions! As always, please contact PetRelocation if you're looking for some assistance with an upcoming pet move.

Cat Travel to Kuala Lumpur, Malaysia

Monday, April 7, 2014 by Pet Travel Questions

Name: Stephanie
Number of Pets: 2
Pet Type: Cats
Pet Breed: Short-haired domestic
From: Houston, TX, USA
To: Kuala Lumpur, Malaysia

 

Hello,

We are planning a relocation around June 1, 2014, and we're interested in preliminary information about any critical steps we need to take to make the pet relocation happen (i.e. paperwork, vaccinations, etc.) and the timelines we must adhere to. Also, what can we anticipate the cost of relocation for two cats? Please advise.....

Thank you!
Stephanie

 

Hi Stephanie,

Thank you for reaching out to us. We have helped several pets move to and from Kuala Lumpur and would be happy to assist.

First, take a look at the pet import rules for Malaysia. As you can see, there are several steps that will need to be carried out carefully and in the correct order. Your cats will need to be microchipped if they're not already, that will need to be followed by rabies vaccines, and you'll need import permits (among other things). It's important to start the process as soon as you can.

It may also help to read a few of our customer stories for an idea of what it's really like: Here's the story of Archie's move to Kuala Lumpur and the story of Lucky and Ginger's trip, as well.

Please let us know what you think after digesting some of this information, and we'd be happy to tell you more about our services if you think you'd like some help. In general, the cost for us to move one small pet internationally begins at around $3000 USD, but we'd be happy to give you a more precise quote for your cats' move after hearing a few more details.

Either way, thanks again for contacting us and good luck with everything. We hope to hear from you soon!