Help Me Move My Pet

Dog Travel to Australia from a Category 3 Country

Tuesday, April 22, 2014 by Pet Travel Questions

Name: Charmaine
Number of Pets: One
Pet Type: Dog
Pet Breed: Japanese Chin
From: Spain
To: Australia


Dear PetRelocation,

I moved my dog from Pakistan to Spain a week ago. All the required testing to meet European requirements was achieved to do this - the rabies vaccine was carried out by an approved laboratory in the UK.

I want to eventually move her home to Australia. Given that her origin is Pakistan, what are the requirements now for her length of stay in Spain and her activity in Spain so that I can apply for her to go to Australia?

Thank you.


Hi Charmaine,

Great question. Your dog will need to stay in Spain for at least six months before becoming eligible to move to Australia, and you'll need to carefully follow the steps as they're outlined by the Australian Government Department of Agriculture. The website has a drop-down tool listing the dates that each step of the process should be carried out based on your desired departure date.

If you have more questions or think you'd like to hire some assistance, please take a look at our blog to read a few pet travel to Australia stories and/or fill out our free quote form. We'd love to help to make your move an incredible experience -- just let us know.

Either way, thanks for the question and good luck with everything!

Pets & Crowdfunding: Successful Pet Projects Funded on Kickstarter

Tuesday, April 22, 2014 by Caitlin Moore

Pet products are getting fancier and more interesting all the time, especially with the help of crowdsourcing techniques that help get zany-sounding and/or expensive ideas off the ground. We've come across a few especially cool projects lately that have been made possible with the help of Kickstarter. Take a look...


Starting at the top: Petcube is the highest funded pet-related project on Kickstarter to date, having raised around $250,000. Intended for people/pets who suffer from separation anxiety (or just miss each other when they're apart), this high-tech box allows pet owners to watch and even interact with their furry friends when they're not home thanks to a camera and remote-controlled laser pointer. Makers of Petcube hope that animal shelters will find a use for the product, too, as an additional feature allows Petcube access to be shared with followers.

About 2,000 people have already pre-ordered Petcube and shipments are set to start next month.





Shru is geared specifically towards cats and calls itself not just a toy, but an "intelligent cat companion." This programmable egg-shaped rolling toy responds with movement and sound to cats' playful advances and is charged with a USB cord (no batteries needed). Can't find your Shru? It also has a "find me" feature.

Shru reached and exceeded its Kickstarter goal and is available for preorder on its website. Shipments are expected to begin in fall 2014.



This next successful project helped to build the first true off-leash dog park in Detroit, a city that's all too commonly diminished by stereotypes of decay and disorganization. Not mentioned quite as much is the underlying energy of neighborhoods working to build themselves up, and the addition of a dog park has helped to foster community while giving pets a place to run and play.

The park is now celebrating its second anniversary! Follow Detroit Dog Park on Facebook and take a look at the original plans for inspiration.


What's next on the pet innovation agenda? We can't wait to see.

Planning Cat Travel to Florida

Monday, April 21, 2014 by Pet Travel Questions

Name: Debby
Number of Pets: 2
Pet Type: Cats
Pet Breed: Yellow Tabbies
From: St. Martin
To: Florida, USA


Dear PetRelocation,

What does the state of Florida require to bring in to cats from St. Martin to live in Florida?




Hi Debby,

Thank you for contacting us with your question. Importing pets to the United States is pretty straightforward; the process just requires that you have proof of updated rabies vaccines and a vet health certificate. You can look over these rules in more detail here.

Once you're in Florida you'll need to keep up with your cats' vaccines. Here's an outlined suggested vaccine schedule from the Florida SPCA for more guidance.

Hopefully this helps to get you started! If you have more questions about cat travel or think you might like some help arranging the move, feel free to give our office a call or fill out our free quote form. Our door-to-door services aren't the best choice for everyone, but if you'd like to hear more about what we offer, we'd be happy to discuss your options with you.

Either way, good luck with your cats' relocation!


Can Pet Birds Relocate to New Zealand?

Monday, April 21, 2014 by Pet Travel Questions

Name: John
Number of Pets: 3
Pet Type: 2 dogs, 1 parrot
Pet Breed: Miniature Schnauzer, Chihuahua, African Grey Parrot
From: United States
To: New Zealand


Dear PetRelocation,

Is there any way to import a long-time (16 years) family parrot with an 800 word vocabulary to New Zealand?




Hi John,

Thanks for the question. Unfortunately it's not possible to import birds to New Zealand at this time, as the country has very strict rules when it comes to bringing animals in. Here's an excerpt from the official New Zealand biosecurity government site:

New Zealand has a unique population of rare and endangered birds. Because of its isolation it also has a unique disease freedom status with regards to a number of major diseases of birds and poultry. In order to keep this status no imports of live birds can be allowed until the risks of such imports have been thoroughly examined and an import health standard has been developed.

MPI is developing an import risk analysis for live psittacine birds (including parrots, budgerigars and cockatiels) to examine all the potential risks associated with importing parrots and the possible ways of managing these risks. An Import Health Standard can then be developed. This process involves extensive research and consultation and can take a few years to complete. You can subscribe to the MPI animal imports mailing list to be notified of progress with new standard development.

As you can see, it may one day be possible to bring parrots into New Zealand. Just in case it's ever helpful, feel free to take a look at this overview of bird travel procedures to learn more about the process.

Good luck with everything, and please let us know if you have additional questions about bringing pets to New Zealand or anywhere else. We hope things work out for you!


Friday Good Deed: Support the Pedal for Paws Bike Ride

Friday, April 18, 2014 by Caitlin Moore

Feel like doing a good deed for animals as this Easter weekend begins? Consider supporting The Pedal for Paws Bike Ride for pets in need.

Yesterday Floyd Lampart, a cyclist and pet lover, left his home in Lake Clear, NY and will ride his bike to Kanab, Utah (that's nearly 2100 miles). He intends to raise $40,000 to help rescue homeless pets through Best Friends Animal Society in Utah. Last year Lampart rode around the perimeter of the United States with the goal of raising $100,000 for a new animal clinic in Kanab and didn't quite reach it, so he's undertaking another ride and hopes to raise the rest of the intended funds.

Lampart and his wife have adopted five dogs from Best Friends and tend to befriend pets wherever they go. (That's Fuzzy below, a stray dog Floyd found in California and ended up taking home with him.) In addition to riding for pets, Lampart is also dedicating this cross-country trip to the memory of his son, who recently passed away.

If you'd like to help this worthy cause, make a donation here. Lampart hopes to reach Utah by the end of May in time to attend the dedication ceremony for the new clinic the original funds helped to build.

We congratulate this passionate animal lover on the work he's accomplished so far, and wish Lampart a safe and smooth ride!


Fuzzy, a dog Floyd met and adopted on his last big bike ride.

Pet News Round-Up: Tips for Easter Pet Safety & More

Friday, April 18, 2014 by Caitlin Moore

Our dogs, ourselves.

USA Today presents dog travel tips from author Kelly Carter.

The story of Dolli the cat's move to Japan.

Watch and play with your pet remotely with the successful Kickstarter project Petcube.

 Have you met the cutest baby and dog duo ever, Zoey and Jasper? Here's their Tumblr so you can catch up.

This Washington hotel is super pet friendly.

Can this man make his dog a Hollywood star?

From the archives: Tips for Easter pet travel.

Finally: Please take our pet travel survey!


two cats

Have a lounge-y weekend!

Hedgehog Travel Questions

Thursday, April 17, 2014 by Pet Travel Questions

Name: Shannon
Number of Pets: 1
Pet Type: Hedgehog
From: Doha, Qatar
To: Ontario, Canada


Dear PetRelocation,

Can we move a hedgehog to Canada?




Hi Shannon,

According to the information currently available from the Canadian Food Inspection Agency (CFIA) and its Automated Import Reference System, hedgehogs are not permitted entry into Canada from Qatar.

Here's what the website says: "The import of these animals from this/these countries is currently prohibited. A risk assessment may be required before the development of import conditions could be considered. If you wish more information on the risk assessment process, please contact your nearest CFIA Import Office."

Feel free to contact a CFIA office to find out about the latest rules and regulations. Sometimes online information about pet import laws isn't quite up to date, so it's always a good idea to double check with the direct authorities about changes that may have occurred or that may be upcoming.

In general, rules surrounding hedgehog travel into other countries aren't often well-outlined, so no matter where hedgehog owners hope to go, it looks like a bit of research will be necessary.

Thanks for checking in with us, and good luck with everything!



"Q the Hedgehog" - Midiman/Flickr


Pet Travel: Ground Transport vs. Flying

Thursday, April 17, 2014 by Pet Travel Questions

Name: Chadd
Number of Pets: 1
Pet Type: Small Dog
From: Houston, TX
To: Marshall, WI


Hi PetRelocation,

My friend doesn't want her dog to fly. Is there a service that provides car transport within the United States?




Hi Chadd,

Thanks for the question. It's understandable to feel nervous about pet air travel, and ground transport options do exist. Doing a Google search or using IPATA.org to find a local pet transport agent who is willing and able to make long road trips is probably your friend's best bet if that's what she is interested in doing.

That being said, if your friend learns more about air travel she may be surprised to find how safe it really can be. Here are a few links that serve as good starting points for building an informed idea of how things work:


Hope this helps! Please let us know if you have more questions and good luck in finding a good solution for your friend's dog move.




Planning Cat Travel to Hawaii

Wednesday, April 16, 2014 by Pet Travel Questions

Name: Elizabeth
Number of Pets: 3
Pet Type: Cats
Pet Breed: Domestic Short Hair
From: New York
To: Hawaii

Can you please tell me the requirements for moving my three cats from New York to Hawaii?

Thanks very much,


Hi Elizabeth,

Thanks for your question, we'd be happy to help. Moving pets to Hawaii does require extra work compared to going to any other US state, so you'll want to go over everything carefully in advance to make sure your cats' move is a smooth one.

Here's a link to the official state of Hawaii website including frequently asked questions about pet entry and quarantine. If you carry out the steps correctly regarding timing of the rabies vaccines, etc., you should be able to avoid quarantine with the 5-day-or-less program.

In addition to following this information, you'll also want to book your cats' flight on a pet friendly airline and help them to feel as comfortable as possible in their travel crates. Here are some cat crate-training tips in case you want to know more.

If you think you'd like some assistance with your move, feel free to contact us. We've helped several cats move to Hawaii safely (including Mahalo) and would be happy to help you, too.

Either way, good luck with everything and enjoy Hawaii!


Pet Client Story: "My Little Fellow"

Wednesday, April 16, 2014 by PetRelocation.com Customer

Name: Sandie
Pet's Name: Barney
From: Florida, USA
To: London, United Kingdom

I was really happy with PetRelocation.

The best thing was the interaction with me about the move; we chose door-to-door service and were called by the person collecting Barney to tell me what time Barney was being picked up. He called from the airport to say all was well, and another person bringing him to me called and told me he was on his way.

Barney was fine. We were very happy with the company and would recommend anyone relocating to use them.




Where to Start When You're Nervous About Pet Travel

Tuesday, April 15, 2014 by Pet Travel Questions

Name: Lori
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Yorkshire Terriers
From: South Africa
To: Canada


Dear PetRelocation,

My Husband and I are in the process of trying to move to Canada, but our dogs are our first priority and we will not move without them.

Our Yorkshire Terriers are 9 months old and they weigh 2.5kg and 3.5kg, respectively. We would like to know the process of relocating them to Canada, i.e how do they travel, what about food and water, do they need to stay in quarantine when they arrive, do they travel the same time that we travel, or is their a waiting period before they can travel?

They are both microchipped and their vaccinations are up to date.

Kind Regards,



Hi Lori,

Thanks for your question -- we completely understand what it's like to feel that dogs are part of the family!

Take a look at the pet import requirements for Canada to see what you'll need to do to prepare. In addition to getting the paperwork ready (health certificates, etc.) it's important to book their flights on a pet friendly airline and make sure you have the correct size/style travel crates for them. You don't need to travel on the same flight as them, but you will need to have someone who is able to check them in and clear customs on the other side.

As for your other questions, it may help to read over these frequently asked pet travel questions and these pre-flight preparation tips. Pet travel can be overwhelming at first, but the more you can educate yourself, the more empowered you will begin to feel.

If you think you'd like to hire some professional assistance, we'd be happy to discuss our services with you. Feel free to give our office a call or fill out our free quote form.

Hopefully this helps to get you started! Good luck with everything, and let us know if we can be of further assistance.

Sammie and Katie's Return from Dubai: "Smooth Ride!"

Tuesday, April 15, 2014 by PetRelocation.com Customer

Name: Beth and Larry
Pets' Names: Sammie and Katie
From: Dubai, UAE
To: New Braunfels, TX

We chose to have PetRelocation move our pets because they did a great job moving them three years ago TO Dubai!

This time also, they did not disappoint! They took care of the vet visit to get the Health Certificate, picked them up for the airport, and got them on the plane! They kept us posted as to when the plane left, and when they arrived in Houston. Then, they brought them right to our door in New Braunfels!

The pets were great when they arrived, and are still doing great! We are very impressed with the job that PetRelocation does! We will definitely use them if we and our pets move again!

Air Travel with a Shiba Inu

Monday, April 14, 2014 by Pet Travel Questions

Name: Myrna
Number of Pets: 1
Pet Type: Dog
Pet Breed: Shiba Inu
From: Los Angeles, CA
To: San Juan, PR


Dear PetRelocation,

What age is the best for my dog to travel? I'm really scared that something will happen to him since this is a long trip!




Hi Myrna,

We recommend that pets be at least 16 weeks old before they travel, and when it comes to older dog(e)s, the decision should be made on a case by case basis with the help of advice from a vet. Here's more about flying with older pets.

In general, the risks associated with pet travel can be kept to a minimum when the right choices are made. Make sure your Shiba Inu is at a healthy weight and exercises regularly, be sure he is well-hydrated before the flight, and definitely choose a pet friendly airline that will make his comfort and safety a high priority. Crate-training is also a key part of making sure the trip goes well.

Please take a look at these frequently asked pet travel questions if you'd like to learn more, and feel free to contact us if you'd like further professional assistance.

Thanks for reaching out, and we wish you the best of luck in your travels!


A Cat Relocation Story: Dolli's Journey to Japan

Monday, April 14, 2014 by PetRelocation.com Customer

Name: Allison
Pet's Name: Dolli
From: Houston, TX
To: Yokohama, Japan

I couldn't be more pleased with Dolli's move and the excellent support and service I received from Tobi and Sarah.

I was very nervous about putting Dolli though a move of this magnitude. Would she be safe flying as live cargo, would it be better for me to take her myself in the cabin with me? When Japan import requirements required us to leave her behind with a trusted friend for four months in order to avoid a 180 day quarantine upon arrival, my decision was made. I would have to trust a pet relocation company.

Tobi talked me though every step of the process. She made sure the paperwork was in order and she answered all of my questions. And when Dolli's move day finally came, I was so glad that I had Tobi as a support structure to lean on.

Dolli arrived safe and sound. She was in good spirits, her crate was clean and it was immediately obvious that she had been taken good care of by KLM cargo and the staff at the KLM pet hotel in Amsterdam during a layover stop.

PetRelocation did an amazing job coordinating her move!!! I will definitely use them again on our return trip to the US. I am so glad that Dolli is here with us and our family is together again :)

Watch This #PuppyHour Video from SXSW 2014

Friday, April 11, 2014 by Caitlin Moore

It's been almost a month since we hosted the SXSW #PuppyHour at our Austin, TX office, and as you may have heard, it was a great success!

Not only did we meet up with lots of pet lovers in town for SXSW Interactive, we joined forces with a few well-meaning groups and were able to adopt out nine puppies from Austin Pets Alive!

In case you missed out on the fun, here's a little video recap put together by GoBank. In summary: Puppies!


International Travel with a Shih Tzu

Friday, April 11, 2014 by Pet Travel Center Questions

Name: Lydia
From: Seattle, WA
To: Shanghai, China
Pet: Lucy
Dear PetRelocation,
My husband and I will be relocating to either Shanghai, China or Amsterdam, and I was wondering if I would be able to take my one-year-old Shih Tzu with me to fly overseas. Which airlines are most friendly to fly? Would they allow her to fly? She's healthy!
Hi Lydia,
Thanks for submitting a question to us, we'd be happy to offer some advice.
Every country is different when it comes to import requirements for pets, so take a look at the specific rules for China and for the Netherlands. China may require a quarantine depending on your port of entry, and the Netherlands does not have a quarantine if you meet all the requirements.
As far as airlines, it's important to choose a pet friendly carrier (we often use United, KLM and Lufthansa, for example). It will also help to make sure that your dog is comfortable spending time in her travel crate, as this will make the trip less stressful for her (and for you).
If you have questions about any of this, please give our office a call or fill out our free quote form. We arrange door-to-door pet moves and would be happy to discuss costs and logistics if you're interested in hiring some assistance.
Either way, good luck with everything and travel safely!

Pet News Round-Up: Are Pets Being Treated More Like Humans?

Friday, April 11, 2014 by Caitlin Moore

How to have a stress-free pet boarding experience.

General travel: All about Abu Dhabi.

Toby's mom draws a comic about his cat adventures, which now include his international move to London.

Author David Grimm discusses how pets are blurring the lines of personhood.

More general travel: Airlines received fewer complaints last year (but misplaced more bags).

What Dogster loves about positive dog training methods.

Read the story of three cats who moved to the UK.

Finally, meet Sam and Gretchen, the Weimaranars we featured as our Pet Move of the Month!


Happy Friday, pet lovers!


Summer Pet Travel: 2014 Airline Embargo Information

Thursday, April 10, 2014 by Caitlin Moore

puku the bulldogIt's that time again... As summer approaches many people start to plan their relocations, and it's important to be aware of temperature-based airline embargoes that may affect travel arrangements for pets.

Read on for an initial list of embargoes from major airlines. We'll be sure to keep you updated as changes are made and more restrictions are announced, so keep in touch if you have a pet move on the horizon.


  • ALWAYS: No English Bulldogs, French Bulldogs or their mixes unless under 6 months or under 20 lbs
  • May 15th – September 15th: No Pugs, Boston Terriers, French/American Bulldogs unless under 6 months old
  • September 16th – May 14th: Snub-nosed breeds are accepted if forecast temperature is 85 degrees or lower during departure/arrival times


ALWAYS: No English Bulldogs, French Bulldogs, Boston Terriers, or Pugs

British Airways

  • March 22nd – October 22nd: No pets in or out of PHX
  • June 1st – September 15th: No pets in or out of DFW, IAH, DEN or AUS
  • April 21st – October 21st: No pets in or out of LAS
  • ALWAYS: No Bulldogs, Pugs, or Pekinese, other snubs are acceptable if kennel is one size larger


  • ALWAYS: No pets in or out of DTW if the temperature exceeds 80 degrees. Also, no Boston Terriers, Boxers, Brussels Griffin, Bulldogs (all breeds except American), Chow Chows, English Toy Spaniels, Japanese Chin, Pekinese, Pug (all breeds), or Shih Tzus unless under 80 degrees  
  • SUMMER: No pet imports into IAH (exports okay)


ALWAYS: 85 degrees maximum for all warm-blooded animals, except snub-nosed breeds. 75 degrees maximum for all snub-nosed breeds (Pit Bull, Staffordshire, Boston Terrier, Boxer, Brussels Griffin, Bulldog (all breeds), Chow Chow, English Toy Spaniel, Lhasa Apso, Japanese Boxer, Japanese Spaniel (Japanese Chin), Mastiff (all breeds), Pekinese, Pug (all breeds), Shar Pei, Shih-Tzu, Tibetan Spaniel, Burmese (cat), Exotic (cat), Himalayan (cat), and Persian (cat)

Air Canada

ALWAYS: Consult here and here to find out about the most current restrictions

Worried about summer embargoes getting in the way of your pet's move? Please contact us and we'll help you figure out the best and safest way to get your pet to your new home.

Cat Move Story: "Finally Resting in Their New Home!"

Thursday, April 10, 2014 by PetRelocation.com Customer

Name: Christine
Pets' Names: Toulah, Sheba and Tahra
From: Los Angeles, CA
To: London, UK

My recent move to the UK was made possible due to the dedication, professionalism and exceptional service that PetRelocation provided.

Although I had planned my trip many months earlier, I had an unexpected family emergency that precipitated my departure out of the US within a few hours. This, of course, gave me no time to make arrangements for my cats, household effects, etc., and so it was an extremely stressful time for me leaving the county without my beloved cats, Tahra, Sheba and Toulah.



Thankfully, this is where PetRelocation showed their “big guns.” Once I was able to gather my thoughts, I called Keith and told him my dilemma. I also discussed with him my anxiousness about not being there to take my cats for their final vet check prior to departure, as they were very nervous cats and I thought someone strange taking them would unsettle them more. No worries, he says, we’ll take care of everything, just tell me what day you want them to travel, and I’ll take care of everything else.

As promised, within a day or so, Keith had flights booked and made arrangements to have my cats picked up early in the morning (7:30 a.m.) for their vet visit and then boarded at a kennel during the day until it was time for them to be transported to LAX for the 8:30 p.m. flight. I must say, it all worked liked clockwork, and I was constantly being updated on the progress of my cats via text messages up until their departure. Of course, I was still a little worried about how they would fare with this extended travel time, as the early pickup time had now increased their travel time from around 17 hours to roughly 25 hours.



On my way to Heathrow to pick up my precious cargo, I was, to say the least, very nervous. As I arrived at the pet reception area at Heathrow, I was scared to even ask how my cats had fared on the long journey. I thought, so long as I don’t ask, I won’t be the beholder of bad news. However, I had nothing to worry about, as I received a call from Keith telling me that everything was fine with my cats and all their paperwork was processed and they were ready to come out any minute. I thought, How did he know that? Amazing. It was then that I knew everything was “just fine,” and I started to relax.

On finally seeing my cats, they were in fantastic shape, alert and content in their travel carriers. I could not believe how comfortable and relaxed they all were after such a grueling journey.

I just want to thank everyone at PetRelocation, especially Keith and also Scotty, who no longer works there, for their amazing knowledge in helping me through the maze of transporting pets to the UK. These guys were unbelievably patient with me, as I ask a lot of questions and need constant reassuring, but there were never too many questions for them.



If anyone wants to transport their pet to another country, I highly recommend PetRelocation. I would not use any other company for my precious cargo. Just an amazing company with amazing people...

Christine, UK

Planning Cat Travel to Italy

Wednesday, April 9, 2014 by Pet Travel Questions

Name: Ray
Number of Pets: 2
Pet Type: Cats
Pet Breed: Russian Blue & Long Hair Tabby
From: Joshua, TX
To: Arona, Italy


Dear PetRelocation,

Can you provide me details for transporting my two cats? How does the process work to bring them to Italy?




Hi Ray,

Thank you for your question. You can start by taking a look at the pet import requirements for Italy to get an idea of what to expect. To summarize, going to an EU country means you'll need microchips, vaccines and the correct documentation for your cats.

We also recommend choosing a pet friendly airline, and your cats will need airline-approved travel crates that they're hopefully okay with spending time in (if you need some crate-training tips please take a look at our blog). It's important to start arranging your travel details a few weeks before your planned departure date.

Please let us know if you have further questions, and if you'd like to find out more about the door-to-door services we offer, you're welcome to fill out our quote form.

We look forward to hearing from you and wish you lots of luck with your move!