I couldn't be more pleased with Dolli's move and the excellent support and service I received from Tobi and Sarah.
I was very nervous about putting Dolli though a move of this magnitude. Would she be safe flying as live cargo, would it be better for me to take her myself in the cabin with me?
When Japan import requirements required us to leave her behind with a trusted friend for four months in order to avoid a 180 day quarantine upon arrival, my decision was made. I would have to trust a pet relocation company.
Tobi talked me though every step of the process. She made sure the paperwork was in order and she answered all of my questions. And when Dolli's move day finally came, I was so glad that I had Tobi as a support structure to lean on.
Dolli arrived safe and sound. She was in good spirits, her crate was clean and it was immediately obvious that she had been taken good care of by KLM cargo and the staff at the KLM pet hotel in Amsterdam during a layover stop.
PetRelocation did an amazing job coordinating her move!!! I will definitely use them again on our return trip to the US. I am so glad that Dolli is here with us and our family is together again 😊
-Allison
Pet Transport Details:
Name: Allison
Pet's Name: Dolli
From: Houston, TX
To: Yokohama, Japan