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Home > Testimonials |
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I will definitely use you again! |
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Hi Amy,
Our relocation of our dog Zeus to Shanghai China, went very well! I worked with Rachel Farris, and she was fantastic. Always ready to answer any questions, and was helpful in guiding me in the process. All went just as it should, and Zeus arrived here safely. I will definitely use pet relocation again when we have to move back to the states, and will recommend you to all my friends.
Sincerely,
Laura B |
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Brilliant Job! |
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I could not be happier that I chose Petrelocation.com. Your agent Matt Kincaid did a brilliant job of not only making sure the boarding in New York and move from New York to London went smoothly but he kept me calm. I was a nervous wreck worrying about my cat Pearl and Matt was always available to speak with me and always so reassuring. When Pearl arrived in London it only took her about 2 hours to resume her normal routines which tells me the trip was not at all traumatic for her. Please feel free to refer future customers to me for a reference. You may also use my comments above for a testimonial.
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From the bottom of our hearts, Thank You! |
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Hello Amy,
First I would need to let you know that I had actually hired another relocation company first. They were hired in July of 2007 and the relocation was supposed to happen in the beginning of January of 2008. It wasn't until the middle of December that I found out that they had not gotten import permits, booked a flight or a space in quarantine for my dogs! In other words there was no way that my dogs could leave in January. I promptly fired them (and am still fighting with them to get my money back since we had paid them in full) but was only left with a week to find another company to move my dogs before my husband and I had to leave. Luckily I found your company and Matt Kincaid and everything has been smooth sailing ever since!
My only advice to other people relocating their treasured pets would be to please look at as many companies as possible, research the company and all of their policies (cancellation, payment, ect) before you use them and when it comes to pet relocation you do get what you pay for. If someones quote is several thousand dollars less than another company there is usually a reason for it. Another warning is if a company is hard to get in contact with under normal circumstances, it will only get worse if things go wrong with your pets travel arrangements. Pet Relocation does not charge you a penny until your pet(s) arrive at their destination and you should be cautious of companies who want large chunks of the money up front.
We just wanted to let you know that the kids arrived in Perth safe and sound last night and that you did so good with Rufus that he was giving the delivery guys that dropped them off kisses!! They will have to be in quarantine until the 14th of June so hopefully that goes by really quickly and then they will be home with us and everything will finally be as it should be. We just can't express the gratitude that we have for how well you cared for our babies. This has been such an emotional journey and after the fiasco with the other company we never expected to find a company that would honestly care for our dogs as well as we do when they are at home, but you guys exceeded our expectations by leaps and bounds. From the bottom of our hearts, thank you.
Dana & Bill Decker |
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A HUGE THANK YOU! |
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I just wanted to send a HUGE THANK YOU to Rachel in International shipping. She was SOOOO helpful to me and my unique situation. I have been dealing with it for over 2 weeks and she had all the right answers for me. My dog is booked ready to go all within hours of getting off the phone with Rachel. I can't thank you enough for the information and time she gave me. I will be sure to call upon Pet Relocation's services when my military assignment is finished in Japan. I will also gladly recommend you to many of my military friends and co workers.
THANKS AGAIN!!!!
Proudly serving, Technical Sergeant Susan H, United States Air Force
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Your service is Wonderful! |
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Hi Marcus,
Your service is wonderful. The service had possession of Buddy 5 minutes after the plane landed and to my apartment within 45 minutes. I was very impressed!!! When they delivered Buddy the gentleman made sure Buddy was healthy and well before he left. He also told me about a few health items I should watch for in the first few days.
I understand that the service arrived at my home early to prepare Buddy's kennel and was surprised that I had it completed for him. You have been very pleasant to work with and answered all of my questions promptly. You made me feel very confident that Buddy would be well taken care of. You definitely made the relocation process easier for me and I am sure for Buddy.
The service was expensive but worth it!!! I am recommending your company to everyone I know that has pets to transport.
Thank You Very Much
Linda
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